Shipping and Returns
Thank you for visiting and shopping at Daughters of Saturn. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on Sundays or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via the contact info you provide at checkout.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipment method | Estimated delivery time | Shipment cost |
| USPS Ground | 3-5 business days | $8; free on orders over $35 |
| Priority Mail Express | 1-2 business days | $19 |
* Daughters of Saturn supports the United States Postal Service, and we ship via USPS whenever possible.
* Express delivery is only available for orders with delivery addresses within the contingent United States.
* Delivery delays can occur occasionally due to circumstances outside our control.
Shipment to P.O. boxes or APO/FPO addresses
Daughters of Saturn ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
* Shipping times to territories outside of contingent United States will vary.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email or text message once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Daughters of Saturn is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Daughters of Saturn is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S., but we love you and are grateful for your interest in Daughters of Saturn. We are working hard to expand the regions we serve, and will update this page when our policy changes.
Returns Policy
Generally, all sales are final. Please review all photos, product descriptions and measurements prior to making your purchase. As of this time, Daughters of Saturn is a one-person team, and I work hard to document all items to the best of my knowledge and ability. I, however, am not perfect and can certainly make mistakes, in which case I would never hold you, a customer who I love, accountable.
Daughters of Saturn is a secondhand store, and items in great visual and functional condition may show minor signs of wear. If you feel that the item you received was not accurately represented, send an email to deanna@daughtersofsaturn.com and include the following:
- Your name
- Your order confirmation number
- A detailed description of all concerns
- Photos that clearly show the issue(s) described
Thank you for your support! Have a magical day!